Redefine your bike shop’s retail operations
Managing a smooth retail workflow can be frustrating and stressful, especially when faced with complex jobs, multiple locations, and workforce planning.
With WorkMate, you can simplify order operations, drive new revenue opportunities, strengthen customer relationships, and scale your business confidently.
All built on Shopify. For Shopify.
TRUSTED BY
Operational inefficiencies are deflating your potential
Running a bike shop is tough. Between juggling inventory, managing orders, and keeping customers happy, it's easy to get bogged down in manual processes and costly errors. Imagine a world where your operations run smoothly, your team is empowered, and your customers are thrilled.
Retake control & gain end-to-end visibility with WorkMate
Seamlessly manage all customer requests and orders in one integration to Shopify’s POS system. Empower teams with streamlined workflows and optimize operations with actionable analytics – no matter how many store locations or employees.
Handled with ease on WorkMate
1M+ SKUs per brand
Compared to manual work order creation
Up to 5x faster
Built specifically for Shopify POS
Leverage Shopify POS hardware, admin dashboard, and user experience to improve adoption and minimize employee friction. No need to swap between apps or learn additional apps.
WorkMate makes it easy to feed all bike data directly into Shopify with partnered integrations with Giant, Trek, Specialized, Santa Cruz, HLC, and QBP. Instantly create product display pages (PDP), order out-of-stock items quickly, and reduce manual data transfer.
Unify & simplify order operations
Expedite processing by centralizing repair requests and source parts instantly, enabling project tracking, streamlining stock transfers, and optimizing inventory & workforce.
Drive returning clients & cross-sells
Auto-convert work orders and service requests into transactions and improve cross-sells with integrated billing, service discounts, and personalized product recommendations based on customer data.
Strengthen customer relationships
Enhance the customer experience and improve satisfaction through proactive work order notifications, historical customer profiles, personalized services, and loyalty rewards.
Identify & analyze areas for growth
Strengthen operational performance and make informed decision-making on daily processes by utilizing comprehensive analytics and reporting tools to track sales and operational data.
WorkMate has been a game-changer for our operations. It's an all-in-one solution that seamlessly integrates with our Shopify Point of Sale system, allowing us to easily create, manage, email, and track all of our work orders. We particularly love how simple it is to create work orders directly on Shopify POS.
Ready to shift gears & transform your shops?
Talk to our team to get started